If you are working on a lead as a lead acceptor and questions arise that perhaps only the lead owner can clarify, you now have the option of sending an email from the lead to the lead owner. This is possible by opening the specific lead and then clicking on the envelope button next to the lead owner at the top left of the lead:
Clicking on the envelope opens a pre-filled email in your email programme:
The subject line of the email lists the details of the lead you are referring to, including the lead ID. In the email itself, the lead details are listed as well as the sales partner from whom the enquiry originates. To make good use of the email function, the pre-filled lead details should be retained and supplemented with your specific request.
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