✨ We're excited to announce a new feature that lets you trace the complete distribution history of every lead: the distribution log on the lead page – complemented by a new distribution status right in the lead's header area.
Until now, the lead page didn't show at a glance what exactly happened during the distribution of a lead: Which marketplace was the lead distributed on? Which stages were run through? Which sales partners received an offer – and how did they react? The new distribution log answers exactly these questions, without any detour via reports or follow-up questions.
What's new?
There are two new building blocks on the lead page:
- Distribution status – a coloured status badge in the partner card shows at a glance where the lead stands in the distribution: New, Distribution pending, Distributed, Assigned, Internal, Withdrawn or Distribution failed. The colour coding matches the "Distribution status" column in your lead lists exactly – what you see there is what you find on the lead page.
- Distribution log – next to the familiar "Journal" there is now the new "Distribution" tab. It shows the lead's complete distribution history: every distribution operation with its outcome, the stages it went through and the lead offers that were sent – newest operations first.
The distribution log in detail
Each distribution operation appears as its own entry – clearly recognisable by its state: Active (blue), Accepted (green), Withdrawn (orange) or Failed (magenta). The log distinguishes three kinds of operations:
- Distribution on marketplace – the automatic distribution via one of your marketplaces, including all stages.
- Direct assignment – the direct assignment of the lead to a sales partner.
- Internal processing – the lead being taken over by your own team.
For marketplace distributions you additionally see which sales partner accepted the lead, and – as a timeline – every single distribution stage:
- the distribution strategy used in the stage (e.g. radius, sales area or Inquiry Match),
- how many lead offers were sent in the stage – expandable to show all contacted partners and their reaction (Accepted, Declined or No reaction),
- stages in which no matching participant was found and the distribution escalated,
- scheduled stages that are still waiting for the next distribution window.
This lets you see immediately why a lead ended up with this particular partner, where a distribution stalled or why it failed – valuable for optimising your distribution settings as well as for resolving queries.
The log also stays up to date at all times: if you offer the lead again, withdraw it or assign it directly, the distribution status and the log update immediately – without reloading the page.
Who sees what?
- The distribution status is visible to you as the client as well as to the currently assigned sales partner.
- The distribution log is visible exclusively to you as the client. Your sales partners get no insight into which other partners received or declined an offer – this information remains confidential.
More around the distribution status
With this release we've also reworked how the distribution status is displayed – for a clearer, more consistent picture:
- The "Distribution pending" status is now shown in blue (previously grey) – matching the active state in the distribution log and clearly distinguishable from "New".
- New status "Distribution aborted": when a running marketplace distribution is actively stopped – for example because you withdraw it – the lead now shows as "Distribution aborted". This clearly separates a deliberate abort from a distribution that genuinely failed because no matching partner was found.
- Distribution statuses are now shown as coloured chips in your lead lists – in the same look as on the lead page, for a consistent appearance across the whole application.
What do you need to do?
Nothing – the distribution log is activated automatically for your company. You will find the "Distribution" tab on every lead page next to the Journal. The complete distribution history is available immediately, including for existing leads.
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